Refund Policy

At Skilliency.com, we strive to provide a positive learning experience for all our users. If you are not satisfied with your course enrollment, we offer the following refund policy:

Course Refunds

• Full Refund: You may request a full refund of your course fee within 15 days of enrollment if you have not accessed any course materials or completed any assessments.

• Partial Refund: If you have accessed course materials or completed a portion of the course, you may be eligible for a partial refund. The amount refunded will be prorated based on the percentage of the course completed.

Refund Process

To request a refund, please contact our customer support team at [email address] with your enrollment details and reason for the refund request. Refunds will be processed using the original payment method and may take 3-4 days to appear in your account.

Exceptions

• Non-Refundable Fees: Please note that certain fees, such as administrative fees or shipping fees, are non-refundable.

• Special Circumstances: In exceptional cases, such as medical emergencies or other extenuating circumstances, we may consider refund requests outside of the standard policy. Please contact us with any special circumstances.

Policy Changes

We reserve the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on the website.

Contact Us

If you have any questions or concerns about our refund policy, please contact us at contact@skilliency.com.